Contact
We’re here to help you build a litter setup that works for your cats and your home. Whether you’re troubleshooting odor, planning a small‑space layout, comparing automatic boxes, or need clarity on a recommendation, we’ll point you to the most practical next step.
Email us at: [email protected]
We typically respond within 2 business days. If your question involves a medical concern (straining, blood in urine, vocalizing, or sudden litter box avoidance), please contact your veterinarian first—medical rule‑outs come before environmental changes.
What we can help with:
- Product comparisons and fit (size, entry style, materials, noise)
- Behavior‑first setup advice (placement, substrate, multi‑cat station planning)
- Clarifications on our testing, scoring, or kit builds
- Editorial feedback, corrections, or press inquiries
FAQ
Q: Do you test every product you recommend? A: We aim to hands‑on test the vast majority of products we list in core guides. When we include an untested option (e.g., a niche size variant), we label it clearly and explain the rationale until testing is complete.
Q: How do you handle sponsored products or free samples? A: Acceptance of a sample never guarantees coverage or a positive outcome. All products go through the same standardized tests; brands have no preview or approval rights. We disclose any provided units and how we obtained them.
Q: My cat suddenly stopped using the litter box—what should I do first? A: Start with a vet visit to rule out medical causes. Then add an extra open, large box (at least 1.5× your cat’s body length), use unscented clumping litter, and place the box in a quiet, low‑traffic area. For seniors or large cats, choose a lower entry or front‑cut design to reduce effort and prevent aversion.